privacy

Your messages to Maya (and Sage and Luna), any journal entries we've rolled them into, your display name and timezone, and operational metadata like when you last sent a message. That's it. We don't pull your Telegram contacts, we don't read other chats, we don't link you to anything outside this product.

Message history and journal entries sit in a Postgres database on Railway. Long-term recall (so Maya can remember what you told her months ago) runs on SuperMemory, which we scope to a single tag per user so your data doesn't mix with anyone else's. Model inference happens on OpenAI's API — your messages are sent to their servers to generate a reply, then we throw the raw response away and keep only the text Maya said back.

OpenAI's data-usage policy for API customers applies here: they don't train on your messages.

One person can: Ishan, who runs talkamore. Occasionally, to investigate a bug or a safety concern. We don't have an analytics dashboard that shows message contents to anyone else. We don't sell data. There's no third-party ad network.

The admin tool that exists for operators shows counts, costs, and safety events — not your messages — unless someone specifically opens your user detail page to debug, which is logged.

If you tell Maya something that looks like active crisis (a stated plan to harm yourself or someone else), we record a small flag with a one-line summary and a severity level. For HIGH severity, Ishan gets a notification so a human knows it happened. This exists so we don't ignore you in a moment that matters. It is not shared with anyone outside talkamore.

Send Maya the message "delete my account" (or equivalent — "wipe everything," "remove me," she'll ask you to confirm). On confirmation, every database row keyed to your user id is deleted, and the SuperMemory container for you is dropped. The deletion is immediate and cascades across all tables.

If you prefer, email hello@kraneapps.com and we'll do it manually within 48 hours.

If you bought lifetime access, the transaction runs through RevenueCat + Stripe. We store the transaction id, amount paid, and timestamp — no card number, no billing address.

We won't email you marketing. We won't add you to a newsletter. We won't show your messages to anyone outside a specific bug investigation. We won't train a new model on your data.

Questions, concerns, or a deletion request — email hello@kraneapps.com. A real person reads it.